THE BEST ROOFING COMPANY

Last Updated: September 2026

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us when you interact with our website or contact our company.

This may include:

Contact Information

• Full name

• Email address

• Phone number

• Mailing or property address

• City, state, and ZIP code

Property Information

• When relevant to providing roofing or restoration services, we may collect information such as:

• Property type

• Property location

• Roofing concerns

• Description of damage

• Project details

• Photos or videos you choose to provide

• Information related to a requested inspection or estimate

Insurance Information

If you request assistance related to storm damage or an insurance claim, we may collect information you voluntarily provide regarding your insurance claim or restoration project.

You should only provide information that is necessary for us to assist with your requested services.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website activity

• Approximate geographic information

• Referring website

• Date and time of visits

• Other technical information

This information may be collected through cookies, analytics tools, pixels, tags, or similar technologies.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

• Respond to your inquiries

• Schedule and confirm roof inspections

• Provide estimates or consultations

• Contact you regarding requested services

• Communicate about your roofing or restoration project

• Provide customer support

• Coordinate appointments

• Respond to storm-damage inquiries

• Assist with requested insurance-related restoration services

• Improve our website and services

• Understand how visitors use our website

• Measure advertising and marketing performance

• Prevent fraud, abuse, or unauthorized activity

• Maintain website security

• Comply with applicable laws and legal obligations

We will use personal information for legitimate business purposes and in accordance with applicable law.

4. PHONE CALLS, TEXT MESSAGES, AND EMAILS

When you provide your phone number or email address through our website or other communication channels, we may use that information to respond to your request and communicate with you about your requested services.

Depending on your preferences and applicable consent requirements, communications may include:

• Phone calls

• Text messages

• Emails

• Appointment reminders

• Inspection confirmations

• Project updates

• Customer service communications

• Promotional or marketing communications

Text Messaging

If you provide your mobile number and consent to receive text messages, message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages at any time by replying STOP to a marketing text message.

You may also contact us directly to request that marketing communications be stopped.

Opting out of marketing messages will not necessarily prevent us from sending non-marketing communications that are necessary to fulfill a service or appointment you have requested.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to help the website function properly and to understand how visitors interact with our website.

These technologies may be used for purposes such as:

• Website functionality

• Analytics

• Performance measurement

• Advertising

• Conversion tracking

• Understanding visitor behavior

• Improving the user experience

Third-party advertising and analytics providers may also use cookies, pixels, or similar technologies when you interact with our website or advertisements.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. THIRD-PARTY SERVICE PROVIDERS

We may use third-party companies and service providers to help operate our business and website.

These providers may assist with:

• Website hosting

• Customer relationship management

• Lead management

• Appointment scheduling

• Email delivery

• SMS communications

• Analytics

• Advertising

• Payment processing

• Data storage

• Website security

• Customer communications

These service providers may process personal information on our behalf as necessary to provide their services.

We do not authorize our service providers to use your personal information for purposes unrelated to the services they provide to us, except as otherwise permitted by applicable law.

7. ADVERTISING AND ANALYTICS

We may use analytics and advertising technologies to understand how visitors interact with our website and how our advertising campaigns perform.

These technologies may allow us to:

• Measure advertising effectiveness

• Understand website traffic

• Track conversions

• Improve advertisements

• Build audiences

• Show relevant advertisements

• Understand how users arrive at our website

Third-party platforms may collect information according to their own privacy policies.

We do not control the privacy practices of third-party advertising platforms.

8. HOW WE SHARE INFORMATION

We may share personal information when reasonably necessary to operate our business and provide requested services.

Information may be shared with:

• Employees and authorized representatives

• Contractors or service providers

• Roofing or restoration partners

• Technology providers

• CRM and communication platforms

• Scheduling providers

• Analytics providers

• Advertising platforms

• Payment processors

• Insurance-related parties when you request or authorize assistance

• Professional advisors

• Government authorities when required by law

We may also disclose information when necessary to:

• Comply with applicable law

• Respond to a legal request

• Protect our rights or property

• Protect the safety of our customers or others

• Investigate fraud or unauthorized activity

• Enforce our agreements

We do not sell your personal information as a business whose primary purpose is the sale of personal data.

9. INFORMATION SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Maintain business and customer records

• Complete transactions

• Communicate with customers

• Resolve disputes

• Maintain accounting and financial records

• Comply with legal obligations

• Enforce agreements

• Protect our legitimate business interests

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request information about the personal data we process

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain types of targeted advertising or data processing where applicable

• Withdraw consent where processing is based on consent

Applicable privacy rights may vary depending on the individual's location and the circumstances of the request.

For example, Texas law provides certain consumer rights regarding access, correction, deletion, and certain opt-outs for qualifying businesses subject to the Texas Data Privacy and Security Act.

To submit a privacy-related request, contact us using the information provided below.

12. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13. THIRD-PARTY WEBSITES

Our website may contain links to websites, social media platforms, scheduling services, payment providers, or other third-party websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

14. SOCIAL MEDIA

Micah Hill Roofing & Restoration may maintain profiles or pages on third-party social media platforms.

Interactions with our social media pages may be governed by the privacy policies and terms of the applicable social media platform.

Information you publicly post on social media platforms may be visible to others and should not be considered private.

15. INSURANCE AND PROJECT INFORMATION

If you voluntarily provide information relating to your roofing project, property, storm damage, or insurance claim, we may use that information to provide the services or assistance you request.

We do not control the privacy practices of your insurance company or other third parties involved in your claim.

Please review the privacy policies of those third parties for information regarding how they handle your information.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically to stay informed about our privacy practices.

17. CONTACT US

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Micah Hill Roofing and Restoration, LLC

Address:
2287 Cedar Grove Dr
Cleburne, TX 76033

Phone:
(682) 240-6330

Email:
[email protected]

Website:
micahhillroofing.com